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Interviewing Clients across Cultures
A Practitioner's Guide

Lisa Aronson Fontes

334 Pages
Size: 6" x 9"
Paperback
July 2009
ISBN 978-1-60623-405-1
Cat. #3405
Price: $32.00 $27.20
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Hardcover
May 2008
ISBN 978-1-59385-710-3
Cat. #5710
Price: $62.00 $52.70
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e-Book
March 2011
ISBN 978-1-60623-729-8
EPUB format
Price: $32.00 $27.20
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Packed with practical pointers and examples, this indispensable, straight-talking guide helps professionals conduct productive interviews while building strong working relationships with culturally and linguistically diverse clients. Chapters cover verbal and nonverbal ways to build rapport and convey respect; how to overcome language barriers, including effective use of interpreters; culturally competent interviews with children and adolescents; and key issues in working with immigrants and refugees. Strategies for avoiding common cross-cultural misunderstandings and producing fair, accurate reports are presented. Every chapter concludes with thought-provoking discussion questions and resources for further reading.
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