Home » Research Methods » Qualitative Research
Qualitative Research from Start to Finish

Robert K. Yin

348 Pages
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October 2010
ISBN 978-1-60623-701-4
Cat. #3701
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October 2010
ISBN 978-1-60623-977-3
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September 2011
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Preface

Acknowledgments

PART I. UNDERSTANDING QUALITATIVE RESEARCH

Chapter 1. What Is Qualitative Research—and Why Might You Consider Doing Such Research?

A. The Allure of Qualitative Research: A Topical Panorama of Studies

Vignette 1.1. A Qualitative Study of Homeless Women

B. The Distinctiveness of Qualitative Research

Qualitative Research: A Broad Area of Inquiry

Five Features of Qualitative Research

Vignette 1.2. Using Qualitative Research to Produce New Insights

Vignette 1.3. Using an Overarching Concept to Organize a Qualitative Study

Common Practices

C. The Multifaceted World of Qualitative Research

Multiple Interpretations of the Same Events?

Vignette 1.4. An Immersion Study of Physicians’ Training

The Uniqueness of Human Events?

Whether to Emulate One of Qualitative Research’s Variants Mediating Strategies

D. Building Trustworthiness and Credibility into Qualitative Research Transparency

Methodic-ness

Adherence to Evidence

Illustrative Studies Offered by the Remainder of This Book

Vignette 1.5. Qualitative Research Addressing a Major U.S. Policy Shift

Vignette 1.6. Fifteen Years of Ethnography in the Ticuanense Community

Chapter 2. Equipping Yourself to Do Qualitative Research

A. Competencies in Doing Qualitative Research

"Listening"

Asking Good Questions

Knowing about Your Topic of Study

Caring about Your Data

Doing Parallel Tasks

Persevering

B. Managing Field-Based Research

Vignette 2.1. Overcoming the Challenges of Doing Intensive, Field-Based Research

Vignette 2.2. A Qualitative Study Based Solely on Open-ended Interviews

Making Time to Think Ahead

Vignette 2.3. Desirable Teamwork for a Study Based on Open-ended Interviews

Managing as Part of a Field Team

Vignette 2.4. Doing Fieldwork with Multiple Persons Working in Multiple Settings

Vignette 2.5. Organizing a Research Team to Collect Extensive Field Data

C. Practicing

Using the Exercises in This Book to Practice

Doing a Pilot Study

Getting Motivated

D. Setting and Maintaining Ethical Standards of Conduct

An Illustrative Ethical Challenge: Fairly Examining All of Your Data

Codes of Ethics

Research Integrity

Disclosure as One Way of Demonstrating Research Integrity

Vignette 2.6. Detailing the Methodological Choices and Personal Conditions in Doing a Qualitative Study

Vignette 2.7. Doing Qualitative Research and Advocating a Sociopolitical Cause

E. Protecting Human Subjects: Obtaining Approval from an Institutional Review Board

Submitting Study Protocols for Review and Approval

Specific Considerations in Protecting Human Subjects

Preparing for IRB Review

The Informed Consent Dialogue (in the Field) as an Opportunity for Participants to Query You

Chapter 3. How to Start a Research Study

The Challenge of Starting a Qualitative Study

Originality in Doing a Qualitative Study

The Rest of This Chapter

A. Starting a Qualitative Study by Considering Three Features

Parallel Processing the Start-Up Process

Ways of Getting Started

Developing a Study Bank

Results from Creating an Illustrative "Study Bank"

Considering a Topic of Inquiry

Considering a Data Collection Method

Vignette 3.1. An Interview Study Leading to a Policy Agenda

Considering a Source of Data (e.g., Identifying a Field Setting)

Vignette 3.2. A Qualitative Study with Elementary School Children as the Main Sources of Data

Remembering Time and Resource Constraints

B. Reviewing Research Literature

Whether (or Not) to Conduct a Review

Role of Literature Review in Starting a Study

Vignette 3.3. Defining a New Study’s Contribution in Relation to Existing Literature

Brief Summary: Different Types of Literature Reviews

Taking Notes about Existing Studies

Downloading Materials from Websites

C. Detailing a New Qualitative Study

Starting a Bit of Fieldwork First

Starting with Research Questions

Examining Your Own Background Knowledge and Perceptions in Relation to a New Study

PART II. DOING QUALITATIVE RESEARCH

Chapter 4. Choices in Designing Qualitative Research Studies

Brief Definition of Research Designs

Design Options

Choice 1: Starting a Research Design at the Beginning of a Study (or Not)

Choice 2: Taking Steps to Strengthen the Validity of a Study (or Not)

What Validity Means When Doing Research

Vignette 4.1. Seven Strategies for Combating Threats to Validity

in Qualitative Research

Rival Explanations

Triangulation

Choice 3: Clarifying the Complexity of Data Collection

Units (or Not)

Nested Arrangements

Relationship between the Level of the Data Collection Units and the

Main Topic of a Study

Choice 4: Attending to Sampling (or Not)

Purposive and Other Kinds of Sampling

The Number of Data Collection Units to Be Included in a Study

Vignette 4.2. Studying Inequality in the Retail Marketplace

Vignette 4.3. Six Ethnographic Accounts as Part of a Single Study

Vignette 4.4. A Comparative, Four-Case Design across time, within the Same Venue

Vignette 4.5. Seeking Multiple Data Collection Units, But in a Methodic Variety of Ways

Choice 5: Incorporating Concepts and Theories into a Study (or Not)

Worlds Devoid of Concepts?

Inductive versus Deductive Approaches

Vignette 4.6. How Fieldwork Can Lead to a Useful Typology

Vignette 4.7. Studying a Preestablished Concept: Pedagogical Content Knowledge

Vignette 4.8. Studying Privatization within Former Soviet-Bloc Countries

Choice 6: Planning at an Early Stage (or Not) to Obtain Participant Feedback

Feedback Choices

Potential Influence on a Study’s Later Narrative

Choice 7: Being Concerned with Generalizing a Study’s Findings (or Not)

Need for Reaching beyond Statistical Generalizations

Making Analytic Generalizations

Vignette 4.9. Generalizing the Findings from a Single-Case Study

Vignette 4.10. An Example of Analytic Generalization from a Single Qualitative Study

Choice 8: Preparing a Research Protocol (or Not)

Protocols, Not Instruments

Protocols as Mental Frameworks

Operational Definitions

Chapter 5. Doing Fieldwork

A. Working in the Field

Variety of Field Settings

Vignette 5.1. Examples of "Everyday" Settings

Differing Rules and Expectations for Public or Private Places as Field Settings

Varying the Amount of Time in the Field

B. Gaining and Maintaining Access to the Field

Gaining Access to a Field Setting: A Process, Not an Event

How the Process Can Influence the Substance of a Study

Vignette 5.2. Access Gained and Then Restricted

Vignette 5.3. Questions of Continuation Raised in the Third Year of Fieldwork

Vignette 5.4. Working as a Store Clerk

Vignette 5.5. Residing and Working in a Transitioning Urban Neighborhood

C. Nurturing Field Relationships

Portraying Your Authentic Self

Importance of Personal Demeanor

Vignette 5.6. The Fieldworker in Action

Doing Favors for Participants: Part of the Relationship or Not?

Coping with Unexpected Events

Planning How to Exit, Not Just Enter, the Field

D. Doing Participant-Observation

The Researcher as the "Research Instrument"

Vignette 5.7. Doing Fieldwork in Two Houses of Worship

Vignette 5.8. Racial and Ethnic Congruencies

Taking an Inductive Stance Even If a Study Started with Some Propositions

E. Making Site Visits

Studying a Large Number of Field Settings

Adhering to Formal Schedules and Plans

Being "Hosted" during a Site Visit

Building Teamwork

Chapter 6. Data Collection Methods

A. What Are Data?

B. Introduction to Four Types of Data Collection Activities

C. Interviewing

Structured Interviews

Vignette 6.1. Qualitative Interviewing as a Social Relationship

Qualitative Interviews

Doing Qualitative Interviews

Vignette 6.2. Using "Grand Tour" Questions to Start Your Conversing

Vignette 6.3. Nondirectively Interviewing People

About the Key Topic of Study

"Entering" and "Exiting" Qualitative Interviews

Interviewing Groups of People

Focus Group Interviewing as a Method of Collecting Qualitative Data

Vignette 6.4. A Distinguised "Manual" for Collecting Focus Group Data

Vignette 6.5. Using Focus Groups as the Only Data from "Field"

D. Observing

Doing "Systematic Observation" as the Basis for an Entire Qualitative Study

Vignette 6.6. Syatematic Observations in School Classrooms

Vignette 6.7. "Observational Studies" Also Refer to Research Defined by Statistical Principles and Methods

Deciding When and Where to Observe

Deciding What to Observe

Vignette 6.8. "Unobtrusive Measures" as the Subject of Observations

Taking Advantage of Unobtrusive Measures

Deriving Meaning from Observations, and Triangulating

Observational Evidence with Other Sources

E. Collecting and Examining

Vignette 6.9. Intertwining Historical and Field Evidence

Collecting Objects (e.g., Documents, Artifacts, and Archival Records) in the Field:

Invaluable but Also Time- Consuming

Using Documents to Complement Field Interviews and Conversations

"Surfing" and "Googling" for Related Information

Collecting or Examining Objects as a Complementary Part of Your Data Collection

F. Feelings

"Feelings" Take Different Forms

Documenting and Recording Feelings

G. Desirable Practices Pertinent to All Modes of Data Collection

Chapter 7. Recording Data

A. What to Record

Trying to Record "Everything" versus Being Too Selective

Highlighting Actions and Capturing Words Verbatim

Vignette 7.1. Different Examples of "Vivid Images"

Remembering Your Research Questions

Taking Notes about Written Studies, Reports, and Documents

Found in the Field

Vignette 7.2. The Verbatim Principle

Duplicating Copies of Documents and Written Materials

While in the Field

B. Note-Taking Practices When Doing Fieldwork

Being Prepared

Setting Up Your Notes

Developing Your Own Transcribing Language

Creating Drawings and Sketches as Part of the Notes

C. Converting Field Notes into Fuller Notes

Converting Field Notes Quickly

Minimum Requirement for the Daily Conversion of the Original Field Notes

Four Additional Ways of Enhancing the Original Field Notes

Deepening Your Understanding of Your Fieldwork

Verifying Field Notes

Vignette 7.3. "Checking Stuff"

D. Recording Data through Modes Other Than Writing

Obtaining Permission to Record

Mastering Recording Devices before Using Them

Sharing the Recordings and Maintaining Their Security

Being Prepared to Spend Time Reviewing and Editing the Recordings

When Electronic Recordings Are the Main

Data Collection Technique

Producing Finished Products

E. Keeping a Personal Journal

Chapter 8. Analyzing Qualitative Data, I: Compiling, Disassembling, and Reassembling

A. Overview of the Analytic Phases

Introduction to a Five- Phased Cycle: (1) Compiling, (2) Disassembling, (3) Reassembling (and Arraying),

(4) Interpreting, and (5) Concluding

Using Computer Software to Assist in Analyzing

Qualitative Data

Vignette 8.1. A Helpful Guide for Using CAQDAS Software

B. Compiling an Orderly Set of Data

Parallel to Quantitative Research?

Rereading and Relistening: Getting to "Know" Your Field Notes

Putting Everything into a Consistent Form

Using Computer Software to Compile Your Records

C. Disassembling Data

Memo Writing

To Code or Not to Code

Coding Data

Vignette 8.2. Guidance for Coding Qualitative Data

Disassembling Data without Coding Them

Exhibit 8.2. Examples of Level 1 and Level 2 Coding

Using Computer Software to Assist in Disassembling Data

D. Reassembling Data

Looking for Patterns

Using Arrays to Help Reassemble Data

Creating Hierarchical Arrays

Designing Matrices as Arrays

Vignette 8.3. Creating Matrices to Reassemble Qualitative Data

Vignette 8.4. Studying Neighborhood Change

Working with Other Types of Arrays

Summarizing the Arraying Process

Important Procedures during the Reassembling Process

Using Computer Software to Assist in Reassembling Data

Final Words on Reassembling

Chapter 9. Analyzing Qualitative Data, II: Interpreting and Concluding

A. Interpreting

B. Modes of Interpreting

"Description" as a Major Type of Interpretation

Description plus a Call for Action

"Explanation" as a Type of Interpretation

Creating Insightful and Usable Interpretations

Vignette 9.1. An Interpretive Theme that Appears Throughout

A Qualitative Study

C. Concluding

Concluding by Calling for New Research

Concluding by Challenging Conventional Generalizations and Social Stereotypes

Vignette 9.2. Conclusions that Challenge Conventional Generalizations

Concluding with New Concepts, Theories, and Even "Discoveries" about Human Social Behavior

Vignette 9.3. Using Qualitative Research to Create and Test

A Theoretical Construct: "The Code of the Street"

Vignette 9.4. Studying Neighborhood Transition in Urban Mexico

Concluding by Making Substantive (not Methodological)

Propositions

Concluding by Generalizing to a Broader Set of Situations

Part III. PRESENTING THE RESULTS FROM QUALITATIVE RESEARCH

Chapter 10. Displaying Qualitative Data

A. Narrative Data about the Participants in a Qualitative Study

Interspersing Quoted Passages within Selected Paragraphs

Using Lengthier Presentations, Covering Multiple Paragraphs

Vignette 10.1. Collecting In-Depth Material about a Subgroup of People in a Study

Making Chapter-Long Presentations about a Study’s Participants

Vignette 10.2. A Study Based Entirely on the Voices of the People Who Were Studied

Vignette 10.3. Citing the Experiences and Words of Different People, Without Compiling Any Single Life Story

Presenting Information about Different Participants, but Not Focusing on the Life Story of Any of Them

B. Tabular, Graphic, and Pictorial Presentations

Tables and Lists

Vignette 10.4. Using Word Tables to Summarize an Analytic Finding

Vignette 10.5. Listing Information about the People in a Study

Graphics

Photographs and Reproductions

Vignette 10.6. Making Good Use of Photographs as Part of Qualitative Studies

C. Creating Slides to Accompany Oral Presentations

Slide Artwork: Not the Same as the Artwork for Printed Exhibits

Text-Only Slides ("Word Slides")

Taking Advantage of Slides’ Free Form

Using Icons and Other Symbols

Choosing Colors and Artistic Style

Chapter 11. Composing Research, to Share It with Others

A. Composing: General Hints

Knowing the Audience for Your Qualitative Research

Vignette 11.1. Reading about Composing, in a Variety of Related Fields

Vignette 11.2. Taking Risks When Using Unconventional Presentations

Having a Way with Words

Composing "Inside Out"

Composing "Backwards"

B. Composing Qualitative Research

Covering the Five Senses

Vignette 11.3. Three Different Ways of Relating Your Fieldwork Findings

Representing Multiple Voices and Perspectives, and Also Dealing with Issues of Anonymity

Being Sensitive to the Interpretive Nature of Your Compositions

C. Presenting Your Declarative Self

Vignette 11.4. Twitches or Winks?: Interpretive Constructions of Reality

Vignette 11.5. Three Examples of Attractive Starting Points

Starting Your Composition at an Interesting Place

Differing "Shapes" of Compositions

Vignette 11.6. Using a Different Life Story in Each Chapter to Highlight Its Substantive Message

Using Plain Words and Minimizing Research Jargon

Making Headings (or the Titles of Exhibits) State a Substantive Message

D. Presenting Your Reflective Self

Making Your Research Lens as Explicit as Possible

Vignette 11.7. Using a Preface to Discuss the Fieldworker’s "Lens"

Vignette 11.8. Using a Section Titled "Self-Reflexivity" to Discuss the Fieldworker’s "Lens"

Describing Your Research Lens as an Important

Quality-Control Procedure

Keeping Your Reflective Self Under Control

Making Prefatory Remarks Insightful and Enticing

E. Reworking Your Composition

Helpfulness of Reviews in the Reworking Process

Time and Effort in Reworking

Copyediting and Proofreading—and Reviewing

Copyeditors’ Work

Part IV. TAKING QUALITATIVE RESEARCH ONE STEP FURTHER

Chapter 12. Broadening the Challenge of Doing Qualitative Research

A. Qualitative Research as Part of the Broader Realm of Social Science Research

Examples of Craft Similarities

Examples of Contrasting Craft Practices

Differences in Worldviews across Social Science Research

B. An Ongoing Dialogue

The Positioning of Research

Qualitative versus Quantitative Methods

A Gold Standard?

C. The Promise and Challenge of Mixed Methods Research

The Roots of Mixed Methods Research

A Mixed Methods Study as a Single Study

Vignette 12.1. Ethnographic Research as a Long-Standing Part of The U.S. Census

Expertise Needed for Doing a Mixed Methods Study

Vignette 12.2. Examples of Pitfalls to be Overcome in Qualitative Research

D. Moving Onward

Different Motives for Moving Onward

Putting Principles, Not Just Procedures, into Practice

Making Your Own Contribution to the Craft of Doing Qualitative Research

*Appendix. A Semester- or Year-Long Project

*A Glossary of Special Terms Used in Qualitative Research

References

Author Index

Subject Index

About the Author

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