Guilford takes your online privacy and security very seriously.We have designed this site to be as nonintrusive as possible while offering the full functionality you expect. A full explanation of our policies is provided below.
Online Ordering
We provide a secure online ordering environment. SSL encryption is used on every order to protect your credit card information. We have never had a report of compromised customer security, and will do everything we can to maintain that record. Our shopping cart remembers your addressing information so that you don't have to re-enter your address every time you order online. To place an order, we ask that you login with your e-mail address as a username and a password of your choosing. Your e-mail address will be used to confirm your web order, and if you chose during the ordering process to receive notification of titles by e-mail. Guilford does not make customer e-mail addresses or phone numbers available to any other company or third party. Please see "Customer E-Mail Addresses" below for more information.
Privacy
No cookies are used on the Guilford site. We do not collect personal information about you, and therefore cannot give that information to any third party. The only information we collect about you is the information you provide when placing an order, filling out a form, or making other requests. We feel strongly that you should never have to provide nonessential information about yourself in order to utilize a section of our website.
Customer E-Mail Addresses and Telephone Numbers
If you place an order or subscribe to one of our e-Alerts, we will ask for your e-mail address and phone number. Your e-mail address will be used to notify you of new titles in your area of interest, as well as special offers and news. Your phone number will be used only to contact you in the event of a question regarding your subscription or order. Guilford does not make customer e-mail addresses or phone numbers available to any other company or third party. To remove your name from an electronic mailing list at any time, use our simple online unsubscribe form. Guilford fully complies with the provisions of the CAN-SPAM Act. Your email address will be removed from our mailing list within 10 business days of receipt of your opt-out request.
Mailing List Policy
We value you as a customer. After you place an order with us, we may use the billing address you provide to send new Guilford catalogs or special offers via U.S. mail. On occasion, we also provide our customer mailing list to carefully selected companies whose products may be of interest to you. If you do not want to receive any mailings from Guilford and other companies, please opt-out of postal mail on our unsubscribe page.
If you have any questions regarding our privacy policy, please don't hesitate to contact us.