Interviewing Clients across Cultures A Practitioner's Guide Lisa Aronson Fontes
334 Pages
Size: 6" x 9"
Paperback
July 1, 2009
ISBN 9781606234051
Price: $35.00 $29.75order
Hardcover
May 23, 2008
ISBN 9781593857103
Price: $80.00 $68.00order
EPUB e-Book
March 1, 2011
ISBN 9781606237298
Price: $35.00 $29.75order

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Packed with practical pointers and examples, this indispensable, straight-talking guide helps professionals conduct productive interviews while building strong working relationships with culturally and linguistically diverse clients. Chapters cover verbal and nonverbal ways to build rapport and convey respect; how to overcome language barriers, including effective use of interpreters; culturally competent interviews with children and adolescents; and key issues in working with immigrants and refugees. Strategies for avoiding common cross-cultural misunderstandings and producing fair, accurate reports are presented. Every chapter concludes with thought-provoking discussion questions and resources for further reading.
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