James B. StiffJames B. Stiff, PhD, is Senior Director of Jury Consulting at The Focal Point, a national trial consulting firm. He routinely conducts persuasion research for a variety of civil and criminal matters. Dr. Stiff formerly served on the faculties of Michigan State University, Arizona State University, and the University of Kansas. His scholarly interests include persuasive communication, credibility assessment, and human information processing, and he has authored numerous book chapters and articles in academic journals.