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The following ordering information is for orders within the U.S. and Canada and those overseas using APO or FPO addresses.

How to Order Online
How to Order by Mail or Fax
How to Order by Phone
Shipping Rates
Shipping Times
Sales Tax
Bookstores
Returns
30-Day Video Preview Policy

For orders outside the U.S. and Canada, please visit our Ordering Outside the U.S. and Canada page.

To order a Guilford Periodical, please visit our Periodical Ordering Information page.

All prices on this website are in U.S. dollars.


To Order Online:

You may order securely online through our shopping cart. Your order will be handled on our secure server and your personal data will be encrypted. Please do not hesitate to contact us with questions about the shopping cart. Or, take a look at our privacy policy.


To Order by Mail or Fax:

Fill out and print the Guilford order form and then either mail or fax it to:

Guilford Press
370 Seventh Avenue
Suite 1200
New York, NY 10001-1020
fax: (212) 966-6708


To Order by Phone:

Call our Order Department at: (800) 365-7006
Mon. - Fri., 9am - 5pm, ET
(Closed on U.S. holidays)


Shipping Rates:

Prepaid U.S. online orders qualify for free shipping.

See details

United States:

Regular Shipping:

USPS Media Mail: $5.00 for the first item, $2.50 for each additional item

Premium Shipping:

USPS Priority Mail: $10.00 for the first item, $4.00 for each additional item

Rush Shipping:

USPS Next Day Express: $35.00 first, $5.00 each additional
UPS Next Day Red: Rate variable; please call for a quote
UPS Second Day: $24.00 first, $4.00 each additional
(AK, HI, PR add additional $10.00 per rush order)

Canada:

Regular Shipping:

Canpar: $9.00 flat charge per order

Rush Shipping:

Federal Express Next Day: Rate variable; please contact customer service by phone at (800) 365-7006 for a quote

International Shipping:

Airmail: $12.00 per item


Shipping Times:

United States:

Regular Shipping

USPS Media Mail: 3 to 12 business days from receipt of order (AK and HI, 14 - 16 business days)

Premium Shipping:

USPS Priority Mail: 2 to 6 business days from receipt of order

Rush Shipping:

Rush orders are processed Monday through Friday (except national holidays). We must receive your order by 12:00 (noon) Eastern Time in order to process your order that same business day. Orders received after 12:00 will be shipped the following business day.

USPS Next Day Express: Delivery by noon the next day
UPS Next Day Red: Delivery by 10:30am the next day
UPS Second Day: 2 days

Canada:

Regular Shipping:

Canpar: 7-14 business days

Rush Shipping:

Rush shipping to Canada is not available for online orders. If you'd like to expedite your Canadian order, please contact customer service by phone at (800) 365-7006 to obtain a shipping rate and to place your order.

Rush orders are processed Monday through Friday (except national holidays). We must receive your order by 12:00 (noon) Eastern Time in order to process your order that same business day. Orders received after 12:00 will be shipped the following business day.

Delivery time varies based on when the order is placed, the weight/value, and whether the address is urban, rural or remote. Generally, delivery time runs from between two and six days depending on these factors.

International Shipping:

Airmail: 1-3 weeks, depending on country. Call (212)-431-9800 or e-mail for a more specific estimate.

NUMBER OF BUSINESS DAYS *
SHIPPING METHODS 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Regular Shipping
(USPS Media Mail)
Web/Phone:
Fax/Mail:

Premium Shipping
(USPS Priority Mail)
Web/Phone:
Fax/Mail:

USPS Next Day Express
Web/Phone/Fax:

UPS Next Day Red
Web/Phone/Fax:

UPS Second Day
Web/Phone/Fax:

Canadian Regular Shipping
(Canpar)
Web/Phone/Fax/Mail:

Canadian Rush Shipping
(Federal Express Next Day)
Phone/Fax/Mail:

Time it takes to process and ship your order
Minimum transit time for your order to arrive
Maximum transit time for your order to arrive
* For orders placed by 12 noon EST



Sales Tax:

Guilford charges sales tax on all orders from the following countries or states:

Canada: GST 5%
CA: 7.25%
NY: variable according to locality
PA: 6%


Returns:

You may return Guilford books (undamaged) within 30 days of receipt for a full refund. Computer programs must be returned with all documentation. Audio/video cassettes and DVDs are not returnable except by institutions ordering on preview (see below). Returns must include the original invoice or packing slip detailing the reason for return and must be shipped via a trackable shipment method, such as UPS. Send returns to:

Guilford Publications Returns
c/o Maple Logistics Solutions
60 Grumbacher Road
I-83 Industrial Park
York, PA 17406

Please send Canadian returns to:

Guilford Publications Returns
c/o Georgetown Terminal Warehouse
34 Armstrong Avenue
Georgetown, ON L7G 4R9

Permission to return is not required.

E-books - We are unable to accept returns or offer refunds on completed, downloaded e-book purchases. If you have concerns about your purchase, please contact ebooks@guilford.com.

Resellers - see our return policy for resellers.


30-Day Video Preview Policy:

Institutions may order videos to preview for 30 days. In order to do so, you must submit a valid purchase order. If the video does not fit your needs, simply return it at the end of the preview period for full credit. If you decide to keep the video, pay the invoice that was sent with it. Please note that Public Presentation Rights are granted only upon receipt of payment.

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