Interviewing Clients across Cultures

A Practitioner's Guide

Lisa Aronson Fontes

HardcoverPaperbacke-bookprint + e-book
Hardcover
May 23, 2008
ISBN 9781593857103
Price: $89.00
334 Pages
Size: 6" x 9"
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Paperback
July 1, 2009
ISBN 9781606234051
Price: $39.00
334 Pages
Size: 6" x 9"
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e-book
August 22, 2012
PDF and ePub ?
Price: $39.00
334 Pages
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print + e-book
Paperback + e-Book (PDF and ePub) ?
Price: $78.00 $46.80
334 Pages
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Packed with practical pointers and examples, this indispensable, straight-talking guide helps professionals conduct productive interviews while building strong working relationships with culturally and linguistically diverse clients. Chapters cover verbal and nonverbal ways to build rapport and convey respect; how to overcome language barriers, including effective use of interpreters; culturally competent interviews with children and adolescents; and key issues in working with immigrants and refugees. Strategies for avoiding common cross-cultural misunderstandings and producing fair, accurate reports are presented. Every chapter concludes with thought-provoking discussion questions and resources for further reading.