An Update from Guilford on the Coronavirus (COVID-19)

Here at Guilford Press, we recognize that this is a time of great uncertainty for all of us. As a leading publisher of mental health resources, we are committed to offering our support.

We are endeavoring to keep our operations as normal as possible during this time while keeping the health and safety of our staff members as our highest concern. Please see the information below and on our Contact Us page on how best to contact us.

Our COVID-19 Resource Page offers a wealth of helpful free content for self-help, parenting, clinical practice, and teaching. Find relevant audio, print, and video resources from our books, plus tips, resources, and blog posts from Guilford authors.

Be well, and thank you for being part of the greater Guilford community.

CUSTOMERS:

Placing Orders:

We are happy to report that our warehouse is currently operating at near normal capacity.

The United States Postal Service advises us that customers should expect shipments to take one or two business days longer than normal to arrive.

We will keep this page updated if there are any changes, and ask for your patience if your order is delayed.

For fastest processing, place your order on our website or via EDI.

For more information, please see our Ordering Information page.

Customer Service:

The best way to be in touch with customer service is to email us at: info@guilford.com. Please be assured this email box is being monitored constantly. You may also reach us by phone at (800) 365-7006 ext. 1.

Accounts Receivable and Credit:

Send inquiries on your account to ar@guilford.com.

AUTHORS:

Contacting Staff Members:

Staff members in New York are all working remotely. They are able to check personal voicemail messages, but email is the best way to contact us during this time. See the information on this page plus our Contact Us page and on our For Authors page for the best way to reach us.

Royalties:

We will send out statements and checks for those authors with payments due to them in late March. If you have questions or need a copy of your current or past statements sent to you via email, please contact us at royalty@guilford.com.

1099:

We will be mailing 1099’s before the end of January to those authors who got payments during 2020. If you have a question concerning your 1099, contact us at ap@guilford.com.

ACCOUNTS PAYABLE:

For questions on payments or invoices, contact us at ap@guilford.com.

GENERAL INQUIRIES:

Send an email to info@guilford.com and your inquiry will be forwarded to the correct person.