William C. Madsen, PhD, is Founder and Director of the Family-Centered Services Project in Watertown, Massachusetts, an organizational change initiative dedicated to helping state and provincial organizations and community agencies develop more respectful and responsive ways of serving youth and families. Since the 1980s, he has developed, administered, and consulted to many innovative programs. He currently provides international training and consultation regarding collaborative approaches to therapy and the development of institutional structures and organizational cultures that support family-centered work.

• Author's website