“Survey Scales is packed with helpful information and is easy to understand and navigate for specific issues. This is a great go-to guide for students, especially since it is reasonably priced.”

—Sean Kelly, PhD, Department of Administrative and Policy Studies, University of Pittsburgh School of Education


“Most texts on measurement and scale development focus on testing, with very little in the way of help for those constructing surveys, making this book an important contribution. I am particularly impressed by the very reader-friendly tone and the detailed discussions of all aspects of survey scale development, from the basics of writing items through the pilot testing of a survey. Practitioners and students alike will be able to pick up this book and immediately apply it to their own work. Survey Scales could serve as the primary text for a course devoted to survey or instrument design, and would be a very nice supplementary text for a general course on measurement.”

—Holmes Finch, PhD, George and Frances Ball Distinguished Professor of Educational Psychology, Ball State University


“The ubiquity of surveys in research and evaluation holds potential for poor practice and inaccurate findings. Johnson and Morgan have provided an intelligent and comprehensive guide that will strengthen the researcher's or evaluator's ability to choose, design, implement, and analyze surveys. The authors describe research-based strategies for survey development and include many examples. They offer clear and accessible guidance for the entire process, even when it comes to complex topics like establishing the quality of survey instruments.”

—Donna M. Mertens, PhD, Department of Education (Emeritus), Gallaudet University


“The book is clearly written and includes detailed, practical advice on everything from defining the conceptual framework of a survey and writing questions to exploratory factor analysis and reporting results. It succinctly answers questions that commonly arise in survey research, such as 'How many response categories should I use?' and 'Should I use a middle response category?' The authors are masterful at identifying and addressing critical aspects of survey research. This book will be of use to a wide range of researchers in the social sciences. It will prepare newcomers to survey research for high-quality data collection and sophisticated data analysis.”

—J. Patrick Meyer, PhD, Curry School of Education, University of Virginia


“One of the few books that provides a comprehensive description of the survey development process from beginning to end, with examples from various disciplines and a glossary of terms. The book addresses issues that researchers must be cognizant of when constructing a questionnaire or interpreting findings. This is a great resource for individuals learning about survey development for the first time, as well as those in need of a refresher.”

—Dorinda J. Gallant, PhD, Department of Educational Studies, The Ohio State University


“Presenting best practices in measurement and survey design, this handbook is a very helpful reference for students and practitioners conducting survey research. It guides readers through every step of survey development and provides thorough yet concise information on a large range of topics. The text is clearly organized, easy to read, and includes examples from a variety of fields.”

—Diana L. Mindrila, PhD, Department of Leadership, Research, and School Improvement, University of West Georgia