Case Studies in Organizational Communication 2

Second Edition
Perspectives on Contemporary Work Life

Edited by Beverly Davenport Sypher

May 10, 1997
ISBN 9781572302082
Price: $59.00
403 Pages
Size: 6" x 9"

An ideal reference and teaching text, this volume presents case studies spotlighting the integral role of communication in the workplace. Based on first-hand observation, in-depth interviews, and survey research, some of the studies highlight creative and positive uses of different communication practices; others demonstrate how communication can hinder organizational functioning. Bringing complex situations to life, the book explores key questions about how and why people work as they do in large manufacturing companies and in small businesses, in government, education, and the human services. Timely topics addressed include the dynamics of teamwork; cross-cultural communication; sexual harassment; stress and burnout; and more.