More than 150,000 in print!
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The Lost Art of Listening

Third Edition
How Learning to Listen Can Improve Relationships

Michael P. Nichols and Martha B. Straus

HardcoverPaperbacke-bookprint + e-book
March 24, 2021
ISBN 9781462545049
Price: $30.00
370 Pages
Size: 6" x 9"
March 24, 2021
ISBN 9781462542741
Price: $19.95
370 Pages
Size: 6" x 9"
February 22, 2021
PDF and Accessible ePub ?
Price: $19.95
370 Pages
print + e-book
Paperback + e-Book (PDF and Accessible ePub) ?
Price: $39.90 $23.94
370 Pages
Professors: free copies available for adoption consideration
Download an e-book copy now or order a print copy

Watch Martha Straus discuss five ways to be a better listener.Video: Five Strategies to Help You Become a Better Listener

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That isn't what I meant!” Truly listening and being heard is far from simple, even between people who care about each other. This perennial bestseller—now revised and updated for the digital age—analyzes how any conversation can go off the rails and provides essential skills for building mutual understanding. Thoughtful, witty, and empathic, the book is filled with vivid stories of couples, coworkers, friends, and family working through tough emotions and navigating differences of all kinds.

Learn ways you can:
  • Hear what people mean, not just what they say.
  • Share a difference of opinion without sounding dismissive.
  • Encourage uncommunicative people to open up.
  • Make sure both sides get heard in heated discussions.
  • Get through to someone who never seems to listen.
  • Ask for support without getting unwanted advice.
  • Reduce miscommunication in texts and online.
From renowned therapist Michael P. Nichols and new coauthor Martha B. Straus, the third edition reflects the huge impact of technology and social media on relationships, and gives advice for talking to loved ones across social and political divides